Frequently Asked Questions
Everything you need to know about shopping at Chemco Pharmacy.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the country, while express options are available for 1-2 day delivery at checkout.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, certain products like earrings and undergarments cannot be returned.
How can I track my package?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are your products authentic?
Yes, Chemco Pharmacy guarantees that all fashion and beauty products sold on our platform are 100% authentic and sourced directly from authorized distributors.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.